Build The Confidence To Respond When It Matters Most
Crisis Intervention
Workshop
As a social worker or auxiliary social worker, you face high-stakes situations where your response can change lives. Whether it’s a child in acute distress, a family in chaos, or a colleague on the edge of burnout, the ability to intervene effectively during crisis moments is essential.
Social workers are increasingly called into sisutations that require immediate, skilled crisis response – often in dangerous situations – yet may feel unprepared for this challenge
This practical workshop covers the essentials of crisis intervention: crisis theory, the shared principles of the main crisis intervention models, risk assessment, de-escalation, and the ethical dilemmas that arise in crisis work. Throughout, it pays particular attention to the first hour, when people are too overwhelmed to problem-solve and the practitioner’s task is to help them become steady enough to engage. It also looks at the practitioner’s own responses, because staying calm and thinking clearly under pressure is a skill that can be learned.
The workshop uses South African case scenarios, group exercises and discussion, and suits both early-career and experienced practitioners.
We know your time is limited and your caseload is full. That’s why this workshop focuses on real-world scenarios you encounter daily, not abstract theory. You’ll leave with a toolkit of techniques that work when it matters most.
The families and children you serve deserve professionals who are confident and skilled in crisis response. You deserve the training and support to do this work sustainably.
The workshop begins with an introduction to crisis intervention and its effects on individuals and families, followed by an exploration of crisis theory and various intervention models. The emphasis is not on mastering a specific model, but on understanding the common principles across these models to support an integrative approach.
The sessions include ample opportunities for group exercises, case discussions, and practical examples, allowing participants to apply theoretical concepts to real-life scenarios. Presentations and exercises cover de-escalation and calming techniques for situations of imminent danger, as well as in therapeutic contexts.
The focus however, remains on working with clients who are overwhelmed in the moment and unable to engage with problem solving at the time. Ethical considerations are also highlighted through both presentations and group activities.
Logistics and Investment
Format: Online (Zoom)
Duration: 2 half-days (8h30 – 13h00)
Next Dates:
- Monday, 9 November 2026: 8h30 – 13h00
- Tuesday, 10 November 2026: 8h30 – 13h00
CPD Points: 10 (SACSSP) for Social Workers & Social Auxiliary Workers
Investment:
- R750 per person, includes Workshop Notes, 10 CPD Points and Certificate
Technical Requirements:
The workshop is facilitated fully online via Zoom. Participants are required to remain on camera for the full duration of each session and should ensure that their equipment and internet connection is suitable for this kind of interaction. Attendance with a phone or tablet isnot recommended – it is recommended to use a PC or laptop since some of the screens that will be shared may include text or diagrams that would be too small to read on a cellphone screen. It is recommended that each participant should attend from a suitable physical space (for example, not while travelling or while sharing office space with others). The use of headphones is recommended – alternatively participants should be in a space not shared with others. It is not ideal for participants to share a device, since it will limit their interaction and participation.
Registration
R750 per person
Click to make immediate payment online and complete registration form once payment is made
You are immediately registered and your place is secure – no need to take further action. You will receive confirmation and details within 24 hours. You can still request an invoice for your records.
R750 per person
Click to complete registration form.
You will receive an invoice with banking details within 24 hours. Make EFT payment and send proof of payment.
Choose this option for group registrations – every participant completes their own registration. Register 2 or more people and pay only R500 per person.
Registration places you on the list, but payment secures your seat. Take this option if Payfast does not work for you, but it takes a few days longer and you need to send proof of payment to finalise your registration.
Your Facilitator
Werner is a Clinical Social Worker registered with the South African Council for Social Service Professions (SACSSP). He offers counselling, consulting and training – with a focus on meaningful, evidence-informed therapeutic work delivered entirely online.
His approach is relational and strengths-based – meeting clients where they are, and helping them build the insight and resources to move forward.
Werner holds master’s degrees in both Psychology and Clinical Social Work, is registered as a Clinical Social Worker with SACSSP and SAASWIPP, and trained in EMDR, NLP and Hypnotherapy.
He brings over 30 years of practice experience to his engagement with clients, and has authored numerous articles, book chapters, and published a book on Building Resilience in Children.
Frequently Asked Questions
What specific crisis intervention models will be covered?
The workshop reviews several crisis intervention models and draws out the elements they have in common, using those shared principles as the foundation for a unified approach.
Is this workshop suitable for both beginners and experienced practitioners?
Yes. For early-career professionals, it provides a foundational blueprint for navigating high-stakes situations safely. For seasoned practitioners, the workshop offers an opportunity to review existing knowledge and skills, reflect on current issues and challenges, and integrate fresh perspectives on modern crisis challenges.
What is the cancellation policy?
We keep our cancellation policy simple: no financial penalties, just a commitment to being responsible and respectful. When you register, take a moment to make sure you can genuinely attend — your spot counts toward the minimum needed to run the workshop and has a real impact on the group and the facilitator’s preparation. Life happens, and if you absolutely must cancel, please reach out to the facilitator in advance rather than leaving them and the group without word.
Terms & Conditions
Please take a minute to review our terms and conditions which apply to all participants: